Shipping policy

Thank you for shopping at Wade Designs! We’re excited to bring our unique products directly to you. Please review our shipping policy to understand our processing and delivery practices, especially regarding customized items.

Order Processing Times

  • Standard Items: Orders are processed within 1-3 business days once payment is confirmed.
  • Customized Items: Customized items such as personalized journals, notebooks, or special stationery may require additional processing time. Please allow an extra 5-7 business days for us to complete these orders before shipping.
  • Business Days: Our business days are Monday through Friday, excluding holidays.

Shipping Rates & Delivery Times

We offer multiple shipping options at checkout.

  • Standard Shipping: Delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.
  • Free Shipping: For orders over $75, we provide free standard shipping within the U.S.

Once your order has shipped, we’ll send you a tracking number to follow its progress. Please note that shipping times may vary slightly depending on location and external shipping carrier conditions.

International Shipping

Currently, Wade Designs only ships within the United States. For future updates on international shipping, please visit our website.

Shipping for Customized Orders

We take great care in creating your custom orders, ensuring they meet our quality standards before they ship. Due to the personalized nature of these products, we cannot expedite the customization process. Please allow the full processing and shipping time outlined for customized items.

Shipping & Address Changes

Please verify your shipping address before placing your order. If you notice an error after submitting your order, please contact us immediately at info@wadedesigns.shop. While we will do our best to make adjustments, Wade Designs cannot guarantee changes once your order has shipped.

Delayed or Lost Shipments

Unexpected shipping delays may occur due to high demand, weather conditions, or unforeseen carrier issues. We will communicate any significant delays and work with you to ensure your order arrives as soon as possible.

For lost shipments, please contact us within 7 days of the expected delivery date.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us at info@wadedesigns.shop within 7 days of delivery. Include your order number and any relevant details. We will review the situation and arrange for a replacement or refund as needed.

Thank you for choosing Wade Designs! We look forward to delivering your unique items soon.